POLICY ON THE PROTECTION OF PERSONAL INFORMATION
DIMENSIONS DOORS AND WINDOWS INC. (“Dimensions” or “we”) respects the privacy of the information you provide to us while using the dimensionspf.com website (the “Site”) and is committed to maintaining the confidentiality and security of your personal information (“Personal Information”), which is information about an individual that can be used to identify that individual, including, but not limited to, names, addresses, e-mail addresses and date of birth.
Dimensions is committed to respecting and protecting the Personal Information of all individuals with whom it interacts. Dimensions will at all times treat your Personal Information in accordance with applicable laws and the following principles:
- Personal Information is collected only with your consent;
- Personal Information is kept strictly confidential;
- Personal Information is used only for the purposes for which it was collected; and
you may have access to your Personal Information upon request.
PERSONAL INFORMATION COLLECTED
We collect or process data about your use of the Site and the devices you use to do so. This may include:
Account and Membership Information: Personal Information processed may include your name, mailing address, email address, phone number, communications with Dimensions and any recorded complaints. Dimensions may also process your account information, passwords, profile information and other Personal Information you provide to facilitate the use of the Site.
General Usage Data: In some cases, Personal Information that includes technical characteristics and general usage data about the software and hardware used in conjunction with the Site may be processed (e.g., type of web browser, referring/exit web pages, operating system version, model of your device hardware or personal computer platform, and IP address), or when you use a Dimensions troubleshooting tool (e.g., basic usage statistics or information about your device, including event logs, application configurations, battery life, radio or Wi-Fi signal levels, device reset and memory or system performance information).
We do not collect any sensitive information, such as political or religious beliefs, ethnic origin, sexual orientation, health or any other sensitive information. We do not seek to collect information about minors. If you have any concerns about your child’s privacy in connection with the Site, or if you believe that your child may have disclosed Personal Information, please contact us.
HOW WE USE THE INFORMATION
Except as required by law, we only use the Personal Information you provide to us to produce the specific information or services you have requested and we will not use it for any other purpose without your express consent. Our processing of your Personal Information is based on either (i) our legitimate interests in providing the services you have requested or the customer relationship you have with us; or (ii) your consent, upon request.
HOW WE STORE YOUR PERSONAL INFORMATION
We are committed to ensuring the security and confidentiality of your Personal Information and to keeping it no longer than is necessary for the purposes for which it was processed. When your Personal Information is no longer needed, it will be deleted.
From time to time, we may engage other affiliates or third party service providers to assist us in managing the information technology systems used to process your Personal Information. Some of these systems may be located outside Canada, including in countries other than Canada.
We will only transfer your Personal Information to such third party or foreign service providers once we are satisfied that adequate safeguards are in place to protect the integrity and security of all Personal Information processed and that applicable privacy and data protection laws are being duly observed. These measures may include the use of standard contractual clauses or your consent. You may request more information about the legal safeguards used for such transfers by using the contact information provided in this Policy.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We have appropriate security measures in place to prevent the unauthorized or illegal use, access or accidental loss of Personal Information. We also seek to ensure that our service providers do the same.
DISCLOSURE AND COMMUNICATION OF INFORMATION
We do not sell or rent Personal Information to any third party except as provided herein. We may disclose Personally Identifiable Information in response to legal process, such as a court order or subpoena, at the request of a law enforcement agency, or when we believe it is necessary to investigate, prevent or take action regarding illegal activities, and otherwise when required by applicable law.
YOUR RIGHTS REGARDING THE PERSONAL INFORMATION YOU PROVIDE TO US
General rights of all users
If you wish to stop receiving marketing messages from us, please click on the “Unsubscribe” link at the bottom of the mailing. If you wish to opt-out completely, please contact us at the address below.
If you would like us to delete or correct your Personal Information from our records, please contact us using the contact information below and we will respond within a reasonable time. Please note that we may be required to retain certain information by law or for legitimate business purposes.
If you exercise the above rights and have questions about your identity, we may ask you to provide information that will allow us to determine your identity.
OUR RESPONSIBILITY FOR EXTERNAL LINKS
This Policy is limited to the Personal Information we collect and use through the Site. We may provide links to external resources or other websites, including but not limited to social media sites such as Facebook and LinkedIn. If you follow these links, you must use these sites in accordance with the applicable use and privacy policies. In addition, we cannot be responsible for the collection, use and processing of information that you may provide on these sites.
If you have any questions about our approach to the protection of Personal Information or if you wish to exercise any of the rights mentioned in this Policy, you may contact our Data Protection Officer in one of the following ways
DIMENSIONS PORTES ET FENÊTRES INC.
Address: 4065 Alfred-Laliberté
Boisbriand (Quebec) J7H 1P7
Attention: Data Protection Officer
CONDITIONS OF USE
CHANGES TO THE SITE
Dimensions may, in its sole discretion, modify the Site or any portion thereof at any time, suspend, modify or withdraw services or products offered, without further notice or delay. Dimensions shall not be liable in any way to any person for any loss or damage that may arise directly or indirectly from any (i) modification or suspension of the Site; or (ii) modification or withdrawal of services or products offered.
All content on this Site, including trademarks, text, logos, slogans, designs, graphics, images, photographs, videos, music clips, downloads, technology programs and business processes, is the exclusive property of Dimensions or is otherwise provided or licensed by Dimensions. Dimensions makes no representations or warranties that content uploaded from third parties does not infringe the rights of any third party. All content on this Site is subject to Dimensions’ intellectual property rights under applicable laws of Canada or other countries and international treaties. Any unauthorized use of this content, including but not limited to any reproduction, distribution, transmission or communication to the public without the prior written consent of Dimensions is prohibited.
Without limiting the generality of the foregoing, you acknowledge that the trademarks displayed on the Site are registered or unregistered trademarks of Dimensions or other third parties, are the property of their respective owners, and may not be used without the prior written permission of the owner of such trademarks.
Nothing contained on this Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use or reproduce any of the intellectual property contained therein without the prior written consent of Dimensions or the owner of such intellectual property.
PERMITTED USE AND SAFETY
RISKS ASSOCIATED WITH USING THE INTERNET
The Site is accessible on an “as is” basis and Dimensions makes no warranty, express or implied, that the Site will be uninterrupted, timely, secure or free of viruses or errors, that the information presented is accurate and error-free, or that defects in software and applications, if any, will be corrected. You are solely responsible for any damage to your computer and loss of data that results from downloading any materials.
Communications via the Internet are subject to interception, loss or alteration and you acknowledge that Dimensions cannot be held responsible for damages resulting from the transmission of confidential or personal information over the Internet and that such communications are at your own risk.
LIMITATION OF LIABILITY
Use of the Site is at your sole risk and Dimensions makes no warranty, express or implied, that (i) the Site or will meet your requirements or that use of the Site will generate revenue or profits; (ii) access to the Site will be uninterrupted, timely, secure or error-free; and (iii) the results that may be obtained from use of the Site will be accurate or reliable.
In no event shall Dimensions be liable for any direct, indirect, incidental, special, consequential or punitive damages, even if Dimensions has been advised of the possibility of such damages. In no event shall Dimensions’ cumulative liability to you or any other person for any loss or damage resulting from any claim, demand or action arising out of or relating to this Agreement exceed the amounts paid to Dimensions by you within the preceding 6 months.
TERMINATION OF USE OF THE SITE
You agree that by providing or submitting by any means of transmission any material to Dimensions, including, without limitation, your suggestions, ideas and comments, you are granting Dimensions permission to use such material in connection with the operation of its business. No compensation will be paid for the use of such material and Dimensions will have no obligation to publish or use such material.
PROTECTION OF PERSONAL INFORMATION
If you have any questions, click on “contact us” on the Site or contact us at
DIMENSIONS PORTES ET FENÊTRES INC.
Address : 4065 Alfred- Laliberté
Boisbriand (Quebec) J7H 1P7
Attention: Data Protection Officer