DIMENSIONS DOORS AND WINDOWS INC. (“Dimensions” or “we”) respects the privacy of the information you provide to us while using the dimensionspf.com website (the “Site”) and is committed to maintaining the confidentiality and security of your personal information (“Personal Information”), which is information about an individual that can be used to identify that individual, including, but not limited to, names, addresses, e-mail addresses and date of birth.

This Privacy Policy (the “Policy”) describes Dimensions’ practices regarding the treatment of your Personal Information, including the collection, use, processing, transfer, storage or disclosure of your Personal Information in connection with the use of the Site. The application of this Policy remains subject to applicable laws, including legislation, regulations and orders of any court or other lawful authority, other lawful requests or legal process.

Dimensions is committed to respecting and protecting the Personal Information of all individuals with whom it interacts. Dimensions will at all times treat your Personal Information in accordance with applicable laws and the following principles:

  • Personal Information is collected only with your consent;
  • Personal Information is kept strictly confidential;
  • Personal Information is used only for the purposes for which it was collected; and

you may have access to your Personal Information upon request.


We collect or process data about your use of the Site and the devices you use to do so. This may include:

Account and Membership Information: Personal Information processed may include your name, mailing address, email address, phone number, communications with Dimensions and any recorded complaints. Dimensions may also process your account information, passwords, profile information and other Personal Information you provide to facilitate the use of the Site.

Cookies. A cookie is a small text file or piece of data that is downloaded and stored on your computer or device when you visit a Web site (“Cookies”). By accessing our Site, you consent to Dimensions’ use of Cookies, which allow Dimensions, among other things, to recognize you when you visit the Site in order to personalize your browsing experience according to your preferences and to offer you customized services and products on our Site or any other website. Most browsers are initially set up to accept Cookies. You can usually modify your browser setting to decline cookies or to indicate when a cookie is being sent. You can usually remove or block Cookies from the browser by changing the settings, but this may affect your ability to use the Site, which may not function properly or at all once Cookies are disabled.

General Usage Data: In some cases, Personal Information that includes technical characteristics and general usage data about the software and hardware used in conjunction with the Site may be processed (e.g., type of web browser, referring/exit web pages, operating system version, model of your device hardware or personal computer platform, and IP address), or when you use a Dimensions troubleshooting tool (e.g., basic usage statistics or information about your device, including event logs, application configurations, battery life, radio or Wi-Fi signal levels, device reset and memory or system performance information).

We do not collect any sensitive information, such as political or religious beliefs, ethnic origin, sexual orientation, health or any other sensitive information. We do not seek to collect information about minors. If you have any concerns about your child’s privacy in connection with the Site, or if you believe that your child may have disclosed Personal Information, please contact us.


Except as required by law, we only use the Personal Information you provide to us to produce the specific information or services you have requested and we will not use it for any other purpose without your express consent. Our processing of your Personal Information is based on either (i) our legitimate interests in providing the services you have requested or the customer relationship you have with us; or (ii) your consent, upon request.


We are committed to ensuring the security and confidentiality of your Personal Information and to keeping it no longer than is necessary for the purposes for which it was processed. When your Personal Information is no longer needed, it will be deleted.

From time to time, we may engage other affiliates or third party service providers to assist us in managing the information technology systems used to process your Personal Information. Some of these systems may be located outside Canada, including in countries other than Canada.

We will only transfer your Personal Information to such third party or foreign service providers once we are satisfied that adequate safeguards are in place to protect the integrity and security of all Personal Information processed and that applicable privacy and data protection laws are being duly observed. These measures may include the use of standard contractual clauses or your consent. You may request more information about the legal safeguards used for such transfers by using the contact information provided in this Policy.


We have appropriate security measures in place to prevent the unauthorized or illegal use, access or accidental loss of Personal Information. We also seek to ensure that our service providers do the same.


We do not sell or rent Personal Information to any third party except as provided herein. We may disclose Personally Identifiable Information in response to legal process, such as a court order or subpoena, at the request of a law enforcement agency, or when we believe it is necessary to investigate, prevent or take action regarding illegal activities, and otherwise when required by applicable law.


General rights of all users

 If you wish to stop receiving marketing messages from us, please click on the “Unsubscribe” link at the bottom of the mailing. If you wish to opt-out completely, please contact us at the address below.

If you would like us to delete or correct your Personal Information from our records, please contact us using the contact information below and we will respond within a reasonable time. Please note that we may be required to retain certain information by law or for legitimate business purposes.

If you exercise the above rights and have questions about your identity, we may ask you to provide information that will allow us to determine your identity.


This Policy is limited to the Personal Information we collect and use through the Site. We may provide links to external resources or other websites, including but not limited to social media sites such as Facebook and LinkedIn. If you follow these links, you must use these sites in accordance with the applicable use and privacy policies. In addition, we cannot be responsible for the collection, use and processing of information that you may provide on these sites.


If you have any questions about our approach to the protection of Personal Information or if you wish to exercise any of the rights mentioned in this Policy, you may contact our Data Protection Officer in one of the following ways

Address: 4065 Alfred-Laliberté
Boisbriand (Quebec) J7H 1P7

Attention: Data Protection Officer
E-mail: informatique@dimensionspf.com



The Dimensionspf.com Web site (the “Site”) is owned and operated by DIMENSIONS PORTES ET FENÊTRES INC (“Dimensions”), whose head office is located at 4065, Alfred-Laliberté Boisbriand (Quebec) J7H 1P7. You unconditionally agree to be bound by these Terms of Use (the “Terms of Use”) and all applicable laws by accessing or browsing this Site. Upon creating or confirming your Dimensionspf.com account, you will be required to confirm your acceptance of the Terms of Use then in effect. If you do not agree with the Terms of Use, do not visit the Site.

Dimensions reserves the right, at any time and in its sole discretion, to modify, add or remove any portion of these Terms of Use. It is your responsibility to periodically review the Terms of Use available on the Site, and any changes thereto. You will be deemed to have accepted any changes to the Terms of Use when you continue to use the Services after such changes are posted.


Dimensions may, in its sole discretion, modify the Site or any portion thereof at any time, suspend, modify or withdraw services or products offered, without further notice or delay. Dimensions shall not be liable in any way to any person for any loss or damage that may arise directly or indirectly from any (i) modification or suspension of the Site; or (ii) modification or withdrawal of services or products offered.


All content on this Site, including trademarks, text, logos, slogans, designs, graphics, images, photographs, videos, music clips, downloads, technology programs and business processes, is the exclusive property of Dimensions or is otherwise provided or licensed by Dimensions. Dimensions makes no representations or warranties that content uploaded from third parties does not infringe the rights of any third party. All content on this Site is subject to Dimensions’ intellectual property rights under applicable laws of Canada or other countries and international treaties. Any unauthorized use of this content, including but not limited to any reproduction, distribution, transmission or communication to the public without the prior written consent of Dimensions is prohibited.

Without limiting the generality of the foregoing, you acknowledge that the trademarks displayed on the Site are registered or unregistered trademarks of Dimensions or other third parties, are the property of their respective owners, and may not be used without the prior written permission of the owner of such trademarks.

Nothing contained on this Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use or reproduce any of the intellectual property contained therein without the prior written consent of Dimensions or the owner of such intellectual property.


A “cookie” is a small text file or piece of data that is downloaded and stored on your computer or device when you visit a Web site (“Cookies”). By accessing our Site, you consent to Dimensions’ use of Cookies, which allow Dimensions, among other things, to recognize you when you visit the Site in order to customize your browsing experience to your preferences and to offer you personalized services and products on our Site or any other website. Most browsers are initially set up to accept Cookies. You can usually modify your browser setting to decline cookies or to indicate when a cookie is being sent. You can usually remove or block Cookies from the browser by changing the settings, but this may affect your ability to use the Site, which may not function properly or at all once Cookies are disabled.


The hyperlinks on the Site provide access to external websites owned and operated by third parties. Dimensions has no control over such external websites and does not guarantee their content. You are responsible for your use of such sites, and Dimensions is not responsible for any use of such sites. The inclusion of a hyperlink on the Site to a third party website should not be construed as an endorsement by Dimensions of the content of that website or as an association, affiliation or other partnership with the owner of such website. Your use of third party websites is subject to the terms of use of those websites.


You may not use the Site for any purpose other than as set forth in these Terms of Use and may not attempt in any way to access any information not intended for you or to test the vulnerability of our systems and solutions, compromise their security or effectiveness, or send unsolicited e-mail including, without limitation, advertising.


The Site is accessible on an “as is” basis and Dimensions makes no warranty, express or implied, that the Site will be uninterrupted, timely, secure or free of viruses or errors, that the information presented is accurate and error-free, or that defects in software and applications, if any, will be corrected. You are solely responsible for any damage to your computer and loss of data that results from downloading any materials.

Communications via the Internet are subject to interception, loss or alteration and you acknowledge that Dimensions cannot be held responsible for damages resulting from the transmission of confidential or personal information over the Internet and that such communications are at your own risk.

Login credentials are for your internal use only and may not be sold, transferred or sublicensed to any third party. Except in the case of a material breach of its obligations under the Terms of Use, Dimensions will not be liable for any unauthorized access to your account and you are solely responsible for all activities that occur under your account, whether authorized by you or conducted by you, your employees, or a third party, if any.


Use of the Site is at your sole risk and Dimensions makes no warranty, express or implied, that (i) the Site or will meet your requirements or that use of the Site will generate revenue or profits; (ii) access to the Site will be uninterrupted, timely, secure or error-free; and (iii) the results that may be obtained from use of the Site will be accurate or reliable.

In no event shall Dimensions be liable for any direct, indirect, incidental, special, consequential or punitive damages, even if Dimensions has been advised of the possibility of such damages. In no event shall Dimensions’ cumulative liability to you or any other person for any loss or damage resulting from any claim, demand or action arising out of or relating to this Agreement exceed the amounts paid to Dimensions by you within the preceding 6 months.


Dimensions may terminate your right to access the Site or your account in whole or in part at any time without notice and for any reason, but in particular if Dimensions has reasonable grounds to believe that (i) your use of the Site (a) poses a security risk to Dimensions or any third party, including other customers of Dimensions (b) may adversely affect the Site, Dimensions’ systems or the systems of any other person; (c) may give rise to liability on the part of Dimensions or any third party; or (d) may be fraudulent; (ii) you are in breach of these Terms of Use; or (iii) you are in default of any monetary obligations to Dimensions.


You agree that by providing or submitting by any means of transmission any material to Dimensions, including, without limitation, your suggestions, ideas and comments, you are granting Dimensions permission to use such material in connection with the operation of its business. No compensation will be paid for the use of such material and Dimensions will have no obligation to publish or use such material.


In these Terms of Use (i) headings are used for convenience and reference only and shall not affect the meaning or scope of the provisions to which they refer; (ii) all words and terms used shall be construed to include the masculine and feminine, and the singular and plural, as the context or intent of the agreement may require (iii) “or” shall be used with the inclusive meaning of “and/or”; and (v) the terms “hereof”, “hereunder”, “hereby”, “hereby”, and similar expressions generally refer to these Terms of Use as a whole rather than to any part thereof, unless otherwise specified in the text.

If any provision of these Terms of Use is held to be invalid or unenforceable, such provision shall, where possible, be construed, limited or, if necessary, severed so as to eliminate such invalidity or unenforceability; provided, however, that all other provisions of the Terms of Use shall remain in full force and effect and shall continue to be binding upon the parties.


These Terms of Use are subject to the laws in force in the Province of Quebec, Canada and you agree to submit any dispute or difference arising out of these Terms of Use to the exclusive jurisdiction of the courts of the Province of Quebec in the judicial district of St-Jerome.


These Terms of Use should be read in conjunction with Dimensions’ Privacy Policy. For information on privacy, please refer to our Privacy Policy.


If you have any questions, click on “contact us” on the Site or contact us at

Address : 4065 Alfred- Laliberté
Boisbriand (Quebec) J7H 1P7

Attention: Data Protection Officer
E-mail: informatique@dimensionspf.com